Privacy policy

Ordering online has its adventages. It’s fast and simple and you can do it at any time. But of course it’s very important that your personal details are well protected. To reassure you that snoerboer handles your data with the greatest possible care, we’ve written this policy to provide more information about our way of work.

Snoerboer..
.. will never provide data to third parties
.. manages your data in a secure environment
.. doesn’t bother you with annoying spam
.. will inform you immediately if the status of your order changes for some reason. For example, if an ordered product turns out not to be available.

Cookies
Cookies are small tekst files which are automaticaly placed on your computer when you visit a website. The information from the cookies is used to make the website work properly. Besides cookies may also collect personal information used to store your preferences, such as your login-data.

About our cookies:

  • They make sure you can login without any problem
  • Due to the cookies, products remain in your shopping cart, even if you decide to leave the website for a while
  • analysis: your behavior on our website gives us the opportunity to improve it if necessary

It is also possible to remove cookies from your computer or to change the settings. How to do this may vary, because all browsers have their own setting-panel. Need help? Please consult the browser used by you.

Which information do we need from you?
To make sure your order will be delivered at the right address, we need some information:

 

 

 

First name and last name

 

 

To contact you personally

 

 

 

 

Address and city

 

 

Of course we need the right address to deliver your order correctly

 

 

 

Phone number

 

 

In case something happens to your order or the status has changed, we will contact you immediately!

 

 

 

E-mailaddress

 

 

We need your emailaddress to send you the order confirmation

 

 

 

Payment details        

 

 

Don’t worry, it’s 100% safe. To make your payment, you receive a payment-link to online platform Multisafepay.

MultiSafepay is a collecting payment service provider which means they take care of the agreements, technical details and payment collection required for each payment method.

Account                    
Your account contains the personal information you provide us when you create your account at snoerboer.com. To change your details, click on the LOGIN button at the top of our website. Just fill in your username and password to get access to your account and change your details. We can not see your password, this is solely yours!

It is also possible to place an order without creating an account.

Unsubscribe for our e-mail (newsletter)
If you don't want to receive our newsletters anymore, please contact us by sending an e-mail (marketing@snoerboer.nl). We will make sure your e-mail address will be deleted from our list.
You can also unsubscribe within our newsletter. You can find the option 'unsubscribe' at the bottom of any of our newsletters.

Service and advice
If you want to know more about our policy, you can call us on +31 10 737 0991 from Monday to Saturday.

Monday – Friday                  09:15 a.m. – 18:00 p.m.
Saturday                               10:30 a.m. – 17:00 p.m.

It is also possible to send us an e-mail. Click here to go to our contact form. We will contact you as soon as possible!